Fuel Program Summary
Caterpillar is pleased to announce the Global Construction and Infrastructure Fuel Offer from January 1 to June 30, 2024. 卡特彼勒提供此计划是为了帮助我们的客户降低最大的运营成本之一.
What benefits will a customer receive by participating in this Fuel Program?
FUEL PAYBACK CREDIT
获得前1500小时或24个月燃料的账户积分，以先到者为准.
Is this Fuel Program still relevant given recent positive fuel cost trends?
Yes, fuel costs continue to be a top operating cost for customers. Depending upon the machine, 燃料成本约占客户总运营成本的24%至35%.
What Cat® machines qualify for this program?
A detailed list of eligible machines and their respective fuel consumption guarantee levels can be found at end of this FAQ.
How do I enroll in the program?
Enrollment is simple and can be done online at my.cat.com. Please contact your machine sales rep with any questions.
How many days do I have from the date of sale to enroll my machine in the program?
You have 60 days from the date of sale to enroll qualified machine(s) in the program.
How long will Caterpillar offer this program?
This program will be offered from January 1 to June 30, 2024. 在这些日期之间购买的任何符合条件的机器都有资格参加燃料计划.
How long am I eligible to receive a payment from Caterpillar for this Program?
An enrolled machine is eligible to receive credit payment for up to 2-years or 1,500-hours, whichever occurs first, from the date of sale. Cat prepaid credits will be awarded four times a year up to 1,500 hours or the 2-year mark from date of sale for any amounts due under the Program. This Cat prepaid credit may be redeemed to pay for parts, service, or rental excluding new machine purchases. The Cat prepaid credit may be used at any Cat dealer whose currency matches that of the currency issued on the credit. The Cat prepaid credit will be sent to the email address provided by the customer at the time of enrollment. If a customer’s email address changes during the duration of the Fuel Program, it is the customer’s responsibility to update their email address with Caterpillar directly through the Fuel Program website. The issued credit will be valid up to one year from date of issuance.
Below is the equation for how a credit is calculated.
Equation:
Fuel Program Payout = Y x A x B
Y = Run Time Fuel Consumption Level
A = Run Time Hours as Reported by Product Link (Up to 2 yrs. or 1,500 hrs.)
B = $1.4 Reimbursement Rate per Liter (Depending upon selling dealer’s location)
B = $3.65 Reimbursement Rate per Gallon (Depending upon selling dealer’s location)
The maximum credit Caterpillar will pay a customer under the Fuel Program is 1.5 x the published run time fuel level by model.
Scenario:
A U.S. based customer purchases and enrolls a new 336 excavator on April 1, 2024. In May 2024, my.cat.Com显示客户运行336 250小时，运行时燃油消耗水平为5.00 gallons/hour.
Example Calculation:
1st Payment: Fuel Program Credit = 5.00 gal/hr. x 250 hrs. x $3.65/gal = $4563
Reimbursement Rate:
· $3.65 US/gallon if sold by U.S. Dealer
· $1.4CAD/liter if sold by Canadian Dealer
What is a machine status report and how will I receive it?
Upon request, 经销商可以通过电子邮件发送注册机器的平均年至今的油耗机器状态报告. This report will display the machine measured run time fuel consumption vs. the published run time fuel level.
How did Caterpillar determine the maximum fuel payout limit for this Fuel Program?
The maximum fuel payment is 1.5x the published run time fuel level by model. This was determined following extensive analysis of qualifying machines operating within North America in all applications, idle time levels, operator experience levels and site layout efficiencies. The published run time fuel levels by model set forth by this Fuel Program are firm, final and non-negotiable.
How is fuel consumption measured?
Fuel consumption is measured by Caterpillar based upon Product Link data transferred from the specific enrolled machine.
How can a customer determine their machine’s fuel consumption?
A customer can observe run time fuel consumption data through my.cat.com. 燃料计划的运行时油耗测量将基于Product Link™数据. That data may or may not reflect a customer’s actual fuel bill. This could occur for a variety of reasons (meter accuracy, tank volume, temperature, the time zone used to report data, etc.) Regardless of the rationale, the maximum credit Caterpillar will pay to a customer under the Fuel Program is 1.5 x the published run time fuel level by model.
What if a customer’s machine has a Product Link/ my.cat.com reporting issue?
产品链接数据将用于确定客户的运行时燃料消耗率. 信用额度将根据卡特彼勒收到的产品链接数据确定. If a customer is experiencing a reporting issue, where Product Link data is not being received by Caterpillar, (due to a lack of cellular reception etc.) please involve your local Caterpillar dealer. 任何数据报告问题应尽快纠正，以确保准确的客户信用.
Is the Fuel Program transferrable to a second owner?
No. A qualifying machine is no longer eligible for the Fuel Program once it is no longer owned by the initial purchaser. 燃料计划终止的例子包括客户向经销商退回一台新机器, 客户将已登记的机器出售或以其他方式处置给第二所有者或第三方, etc.
Does the Fuel Program involve a promise or guarantee?
No. There is no guarantee that a customer’s qualifying machine will achieve a rate of fuel consumption that is the same as or better than the published run time fuel level by model. 燃油计划不保证燃油效率或燃油消耗性能. The value of a Cat prepaid credit is not compensation for excessive fuel use. Run time fuel consumption is calculated from the data reported by Product Link.
What if a customer doesn’t want to participate in the Fuel Program?
Enrollment in the Fuel Program is completely voluntary. The Fuel Program requires active enrollment by the customer. The customer can choose to not enroll.
如果客户要求以现金支付燃料计划，而不是Cat预付信用，该怎么办? No credit will be issued in cash. 在燃料计划期间，所有信贷将以Cat预付信贷形式发放，每年四次.
Why is the credit payment rate different by country?
The decision was made to pay at a rate of $3.65/gal in the US and $1.4/liter in Canada.
如果客户将机器移出最初购买的州或省, will the machine still qualify for the Fuel Program?
Yes, provided that a machine purchased in the United States remains in the U.S. or a machine purchased in Canada remains in Canada, moving the machine to a state or province from the one in which it was purchased will not cause (1) a customer to forfeit their enrollment in the Fuel Program or (2) Fuel Program termination related to that machine. The credit will be sent to the original email address provided during enrollment unless the customer has revised their email address through the my.cat.com website.
如果客户将机器移出美国，还能参加燃料计划吗.S. or Canada?
No. This is a United States and Canada only administered Fuel Program. If a machine is moved outside of these countries, the machine will no longer be eligible for the Fuel Program.
If I check the box that states, “我希望收到卡特彼勒扩展企业和经销商网络的通信,” what communication will I receive?
选中复选框，表示您注册接收卡特彼勒的其他促销电子邮件. These emails are in addition to communication you will receive regarding your enrollment in the Fuel Program.
If I do not check the box that states, “我希望收到卡特彼勒扩展企业和经销商网络的通信,” will that impact my enrollment in the Fuel Program?
No. If you do not check the box, you would still be enrolled in the Fuel Program.
If I choose to “unsubscribe” from Caterpillar promotional emails, will that impact my enrollment in the Fuel Program?
No. 如果您“取消订阅”促销邮件，您仍将参加燃料计划.
Which machines qualify for this Fuel Program?
符合条件的机器和按型号公布的燃料计划运行时燃料水平如下.
*CP34 / CS34 are NOT eligible for the Fuel offer.
